What is your role at ZEST I/O?
Founder and Director.
What does ZEST I/O do?
We ‘digitise, automate and streamline’ our customer’s business processes by:- Cloud based ERP, MRP, CRM software, etc. Associated consultancy services.
What gets you out of bed in a morning?
My dedication and love for my family. Striving to make a positive difference, helping them build better experiences and opportunities in their lives.
My passion for helping our customers and solving their problems. Striving to facilitate and enable transformation in their businesses with the utilisation of our software technologies, experience and knowledge.
What makes ZEST I/O different?
From a personal approach, I take my ZEST for life into my business and demonstrate my values and principles in life through my business.
From a business approach:
Solution based approach – We deliver tailored software solutions based on our customer’s business problems and pains.
Affordability – Monthly subscription model and cost effective onboarding as we believe in long-term business relationships and partnerships with our customers.
Responsiveness – We strive to provide responsive customer service as time is mission critical.
Software Accessibility – Built on latest software technologies, our Cloud software provides our customers any device anywhere accessibility.
What are the business’s greatest strength?
We keep things simple, do the right thing for our customer.
We are small enough to be agile and flexible and knowledgeable enough to share our collected experiences and best practices.
Ability to listen, listen again, adapt and change as our customer journey continue.
Modular software platform – Customers can switch on and off modules according to their immediate and evolving requirements.
Tailored software solutions – Our software can be tailored according to bespoke and niche requirements giving our customers competitive advantage.
What are your primary markets / sectors?
We primarily work with engineering, manufacturing and project based SMEs.
Do you have growth plans for the future?
As the saying goes “From little acorns, mighty oak trees grow”. Yes but in a controlled and sustainable manner – keeping at all times a constant focus on our customers and markets.
ZEST I/O
Unit 7 Bankside
The Watermark
Gateshead
NE11 9SY
United Kingdom